Contact Information

Last Updated: October 5, 2026

Thank you for visiting xsvzp.shop.

If you have questions about our products, orders, payments, shipping, delivery, returns, refunds or other customer service matters, please contact us using the information below.

Company Information

Company Name: FAN SEN HAIR SALON LTD
Company Number: 16551801

Registered Address:
27 GREEK STREET
LONDON
ENGLAND
W1D 5DF
UNITED KINGDOM

Website: xsvzp.shop
Email: support@xsvzp.shop

The address above is the registered office of FAN SEN HAIR SALON LTD.

Please note that the registered office is not automatically the return address for products. Customers should contact us and follow the applicable return instructions before sending any product back.

Customer Service

For general enquiries or assistance with an order, please contact our customer service team:

Email: support@xsvzp.shop
Telephone: +44 28 1158 0814

When contacting us regarding an existing order, please include your order number and the email address used when placing the order where applicable.

This will help us identify the relevant order and respond to your enquiry.

Order Enquiries

You may contact us if you need assistance concerning:

  • Order status;
  • Product information;
  • Shipping and delivery;
  • Tracking information, where available;
  • Order changes or cancellations;
  • Damaged or defective products;
  • Incorrect or missing products;
  • Returns and exchanges;
  • Refunds; or
  • Other order-related questions.

Please contact:

Email: support@xsvzp.shop

For an existing order, please provide your order number and relevant details concerning your enquiry.

Payment Enquiries

If you have a question concerning a payment or transaction, please contact:

Email: support@xsvzp.shop

Please provide your order number and relevant transaction information where appropriate.

For your security, please do not send passwords, PINs, complete online banking credentials, one-time security codes or other confidential authentication information by email.

Available payment methods are those displayed during checkout for the applicable order.

For additional information, please review our Payment Policy.

Returns and Refunds

Before returning a product, please contact us to obtain the applicable return instructions:

Email: support@xsvzp.shop

Please provide your order number and information about the product you wish to return.

Please do not send a product back before receiving the applicable return instructions.

The registered office of FAN SEN HAIR SALON LTD is not automatically the return address for products.

The applicable return address will be provided as part of the return instructions where a return is authorized or otherwise applicable.

Returns and refunds are handled in accordance with our Return and Refund Policy and applicable consumer protection law.

Shipping and Delivery Enquiries

If you have questions about shipping, tracking, delayed deliveries, lost parcels or damaged shipments, please contact:

Email: support@xsvzp.shop

Please include your order number and, where available, your tracking number.

Tracking availability may depend on the applicable shipment and delivery service.

For additional information about shipping and delivery, please review our Shipping & Delivery Policy.

Damaged, Defective or Incorrect Products

If you receive a product that appears to be damaged, defective, incorrect, incomplete or otherwise not in conformity with your order, please contact:

Email: support@xsvzp.shop

Where reasonably possible, please provide:

  • Your order number;
  • A description of the issue;
  • Photographs of the product;
  • Photographs of the packaging;
  • Shipping label information; and
  • Other relevant information that may help us review the issue.

Depending on the circumstances and applicable consumer law, we will provide appropriate assistance.

Nothing in this section limits any mandatory consumer rights.

Business and Legal Correspondence

Business and legal correspondence may be directed to:

FAN SEN HAIR SALON LTD
27 GREEK STREET
LONDON
ENGLAND
W1D 5DF
UNITED KINGDOM

Company Number: 16551801

Email: support@xsvzp.shop

The address above is the company's registered office and should not automatically be used as a product return address.

Website Information

Website: xsvzp.shop
Email: support@xsvzp.shop

For customer service enquiries, email is the primary contact method.

Contact Us

We aim to respond to customer enquiries as soon as reasonably possible.

For the most efficient assistance, please include all relevant information concerning your enquiry, including your order number where applicable.

Company Name: FAN SEN HAIR SALON LTD
Company Number: 16551801

Registered Address:
27 GREEK STREET
LONDON
ENGLAND
W1D 5DF
UNITED KINGDOM

Website: xsvzp.shop
Email: support@xsvzp.shop
Telephone: +44 28 1158 0814

Registered Address Notice: The address listed above is the company's registered office. It is not automatically the address for product returns. Please contact support@xsvzp.shop and follow the applicable return instructions before sending a product back.