Legal Notice

Last Updated: October 5, 2026

1. Provider Information

This website and online store are operated by:

FAN SEN HAIR SALON LTD

Company Number: 16551801

Registered Address:
27 GREEK STREET
LONDON
ENGLAND
W1D 5DF
UNITED KINGDOM

Website: xsvzp.shop
Email: support@xsvzp.shop

FAN SEN HAIR SALON LTD is a private company limited by shares registered in England and Wales.

The registered address stated above is the company's registered office. It is not automatically the return address for products.

Customers wishing to return a product should follow the instructions in our Return and Refund Policy and contact us before sending a product back.

2. Company Registration

Company Name: FAN SEN HAIR SALON LTD
Legal Form: Private Company Limited by Shares
Company Number: 16551801
Registered Office Jurisdiction: England and Wales
Date of Incorporation: 30 June 2025

FAN SEN HAIR SALON LTD was incorporated under the Companies Act 2006.

3. Registered Office

The registered office of the company is:

FAN SEN HAIR SALON LTD
27 GREEK STREET
LONDON
ENGLAND
W1D 5DF
UNITED KINGDOM

Company Number: 16551801

The address above is provided as the company's registered office for company and business correspondence.

It should not automatically be used as an address for product returns.

For product returns, customers should first contact:

Email: support@xsvzp.shop

The applicable return instructions and return address will be provided where appropriate.

4. Company Director

Director: YING XIAO
Position: Director

5. Contact Information

For general enquiries, customer service, order-related questions, returns, refunds or other matters concerning our online store, please contact:

Email: support@xsvzp.shop

When contacting us about an existing order, please include your order number and the email address used when placing the order where applicable.

For business or legal correspondence, you may write to:

FAN SEN HAIR SALON LTD
27 GREEK STREET
LONDON
ENGLAND
W1D 5DF
UNITED KINGDOM

Company Number: 16551801

Please note that this postal address is the company's registered office and is not automatically the address for product returns.

6. Website Operator

The website xsvzp.shop is operated by:

FAN SEN HAIR SALON LTD
Company Number: 16551801

Registered Address:
27 GREEK STREET
LONDON
ENGLAND
W1D 5DF
UNITED KINGDOM

Website: xsvzp.shop
Email: support@xsvzp.shop

7. Online Store

FAN SEN HAIR SALON LTD operates the online store available at xsvzp.shop.

The website provides access to product information, online ordering functions, customer support, shipping and delivery information, return and refund information and other functions associated with purchases made through the online store.

Our online store may use Shopify as the technical e-commerce platform through which products and related Services are offered.

The use of Shopify or another independent service provider does not imply any partnership, endorsement or other relationship beyond the services actually provided.

8. Accuracy of Information

We make reasonable efforts to keep information published on our website accurate and current.

However, product information, availability, prices, specifications, delivery estimates and other website content may occasionally contain errors or require updates.

Where we identify an error that materially affects an existing customer order, we will take reasonable steps to inform the affected customer and provide an appropriate solution in accordance with applicable law.

Nothing in this section permits us to remove or restrict mandatory consumer rights.

9. Product Information

Product descriptions, specifications, photographs, prices and availability information are provided to help customers make purchasing decisions.

We make reasonable efforts to present this information accurately.

Product appearance may vary slightly because of factors such as screen settings, lighting, reasonable manufacturing updates or packaging changes.

Material differences affecting the nature or conformity of a product will be handled in accordance with applicable consumer law.

Product availability is not guaranteed until an applicable order has been accepted.

10. Prices and Payment

Product prices are displayed on our website.

The final amount payable for an order will be displayed during checkout before the order is submitted.

Available payment methods are those displayed and available during checkout for the applicable order.

Payment methods may vary depending on factors such as customer location, billing country, delivery destination, currency, order value, product or payment provider.

We do not represent that every payment method will be available to every customer or order.

For additional information, please review our Payment Policy.

11. Shipping and Delivery

Shipping availability, applicable delivery options and shipping charges depend on the destination and the options available for the applicable order.

Our standard processing time is generally approximately 1–2 business days.

After dispatch, standard delivery generally takes approximately 5–7 business days.

The typical overall estimated timeframe is therefore approximately 6–9 business days.

These timeframes are estimates and are not guaranteed delivery dates.

Actual delivery times may vary because of destination, carrier operations, customs procedures where applicable, public holidays, weather, transportation disruptions or other circumstances.

For complete information, please review our Shipping & Delivery Policy.

Mandatory consumer rights concerning delayed or failed delivery remain unaffected.

12. Returns and Refunds

Information regarding returns, refunds, damaged products, defective products, incorrect products and applicable withdrawal rights is provided in our Return and Refund Policy.

Eligible customers may have access to our voluntary 30-day return policy, subject to its applicable conditions.

Eligible consumers may also have statutory withdrawal or other consumer rights under applicable law.

For eligible consumers in the European Union or European Economic Area, eligible distance purchases generally have a 14-day statutory withdrawal period, subject to applicable legal conditions and exceptions.

Before returning a product, please contact:

Email: support@xsvzp.shop

Customers should follow the applicable return instructions before sending a product back.

The registered office of FAN SEN HAIR SALON LTD is not automatically the product return address.

Please do not send a product to the registered office unless that address has been expressly confirmed in the applicable return instructions.

13. Consumer Information

Nothing contained in this Legal Notice, our Terms of Service or other store policies is intended to exclude, restrict or waive mandatory consumer rights that cannot legally be excluded or restricted.

Depending on applicable law and individual circumstances, customers may have statutory rights concerning:

  • Product conformity;
  • Defective or non-conforming goods;
  • Order cancellation;
  • Distance contracts;
  • Withdrawal rights;
  • Returns;
  • Refunds;
  • Delivery; and
  • Other consumer protection matters.

Where mandatory applicable law provides protection that cannot legally be restricted by our commercial policies, the applicable mandatory legal requirements will apply.

14. Privacy and Data Protection

Information concerning how personal information may be collected, used, stored, disclosed and protected is provided in our Privacy Policy.

For privacy or data protection enquiries, please contact:

Email: support@xsvzp.shop

Applicable data protection rights remain unaffected.

15. Intellectual Property

Content displayed on xsvzp.shop may be protected by applicable intellectual property laws.

Such content may include:

  • Text;
  • Graphics;
  • Photographs;
  • Product descriptions;
  • Designs;
  • Logos;
  • Icons;
  • Website layouts;
  • Videos; and
  • Other website materials.

Depending on the content concerned, intellectual property rights may belong to FAN SEN HAIR SALON LTD, suppliers, licensors, manufacturers, brand owners, service providers or other respective rights holders.

The presence of third-party brand names, trademarks, photographs or other protected material on our website does not by itself mean that FAN SEN HAIR SALON LTD owns those intellectual property rights.

Nothing on this website should be interpreted as claiming ownership of a third-party trademark or other intellectual property unless such ownership is expressly stated and applicable.

Protected content may not be copied, reproduced, distributed, modified, republished or commercially exploited without appropriate authorization or another lawful basis.

16. Third-Party Services and Links

Our website may use or contain links to services operated independently by third parties.

Depending on the services actually used, these may relate to functions such as:

  • E-commerce technology;
  • Payment processing;
  • Shipping or delivery;
  • Tracking;
  • Analytics;
  • Customer support; or
  • Other technical services.

The inclusion of a category above does not mean that every category is used in connection with every order or customer.

Unless expressly stated otherwise, we do not control independent third-party websites or services.

The presence of a third-party link or service does not by itself mean that FAN SEN HAIR SALON LTD is officially affiliated with, endorsed by or authorized by that third party.

Customers should review the applicable terms and privacy information when using an independent third-party service.

17. No Unstated Commercial Affiliation

Unless expressly stated and supported by applicable information, references on our website to third-party products, manufacturers, brands, trademarks or service providers do not imply that FAN SEN HAIR SALON LTD is:

  • The manufacturer of the referenced product;
  • An official distributor;
  • An authorized dealer;
  • An exclusive retailer;
  • A certified partner; or
  • Officially endorsed by the relevant brand or rights holder.

Product and brand information is provided for identification and shopping purposes where applicable.

Any commercial relationship will only be represented where such a relationship actually exists and can appropriately be stated.

18. Complaints and Disputes

If you have a complaint concerning an order, product, payment, delivery, return or refund, please contact us so that we can review the matter:

Email: support@xsvzp.shop

Please include your order number and relevant details where applicable.

Consumers may also have access to competent courts, consumer protection authorities or alternative dispute resolution procedures where provided by applicable law.

Nothing in this Legal Notice restricts any legally available consumer remedy.

19. Governing Law

The operation of this website and the activities of FAN SEN HAIR SALON LTD are generally subject to the applicable laws of England and Wales, subject to mandatory consumer protection rules that may apply.

Consumers located in another jurisdiction may also benefit from mandatory consumer protections provided by laws applicable to them.

Nothing in this Legal Notice is intended to deprive a consumer of protections that cannot legally be waived.

20. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to:

  • Applicable laws or regulatory requirements;
  • Company information;
  • Our website or Services;
  • Business operations; or
  • Contact information.

The latest version will be published on xsvzp.shop with an updated revision date.

Changes to this Legal Notice do not retroactively remove mandatory rights that have already arisen under an existing customer transaction.

21. Legal and Business Contact

For legal notices, business correspondence or other formal enquiries, please contact:

FAN SEN HAIR SALON LTD

Company Number: 16551801
Legal Form: Private Company Limited by Shares
Director: YING XIAO

Registered Address:
27 GREEK STREET
LONDON
ENGLAND
W1D 5DF
UNITED KINGDOM

Website: xsvzp.shop
Email: support@xsvzp.shop
Telephone: +44 28 1158 0814

Registered Address Notice: The address above is the registered office of FAN SEN HAIR SALON LTD. It is not automatically the address for product returns. Customers should contact support@xsvzp.shop and follow the applicable return instructions before sending a product back.