Last Updated: October 5, 2026
This Payment Policy explains the payment terms and procedures applicable to purchases made through xsvzp.shop, operated by FAN SEN HAIR SALON LTD.
Please review this Payment Policy carefully before placing an order.
1. Accepted Payment Methods
The payment methods currently available for your order will be displayed during checkout on xsvzp.shop.
Available payment methods may vary depending on factors including:
- Customer location;
- Billing country;
- Delivery destination;
- Order value;
- Currency;
- Product;
- Payment provider; and
- Technical availability.
Only payment methods displayed and available during checkout can be selected for an order.
We do not guarantee that every payment method will be available for every customer, order or destination.
2. Payment Information
When placing an order, you must provide accurate and complete payment and billing information.
Depending on the payment method selected, this may include:
- Customer name;
- Billing address;
- Billing postal code;
- Email address;
- Telephone number;
- Payment method information; and
- Other information reasonably required to process or verify the transaction.
You confirm that you are authorized to use the payment method selected for your purchase.
Providing false, inaccurate, unauthorized or fraudulent payment information may result in an order being delayed, held or cancelled.
3. Payment Processing
Payments made through our online store may be processed by Shopify and/or independent third-party payment service providers.
Depending on the payment method selected, payment providers may:
- Authorize the transaction;
- Verify payment information;
- Perform security checks;
- Conduct fraud-prevention checks;
- Process the payment;
- Confirm the transaction; and
- Process eligible refunds.
Payment processing may be subject to the terms, security procedures and privacy practices of the applicable payment provider.
4. Payment Authorization
Orders may be subject to payment authorization or verification before they are processed.
A payment may be delayed, declined or require additional verification where:
- Payment authorization fails;
- Payment details are incorrect;
- The payment cannot be verified;
- The transaction appears unusual or unauthorized;
- Fraudulent activity is suspected;
- The payment provider declines the transaction; or
- Additional verification is reasonably required.
If an independent payment provider declines a transaction, we may not be able to override that decision.
5. Order Confirmation
After you place an order, you may receive an electronic order confirmation at the email address provided during checkout.
An automated order confirmation acknowledges that we have received your order but does not necessarily mean that the order has been finally accepted.
Orders may be reviewed for:
- Product availability;
- Payment status;
- Payment verification;
- Delivery availability;
- Pricing errors;
- Fraud prevention; and
- Compliance with applicable law.
If we cannot accept or process an order, we will take appropriate action in accordance with our Terms of Service and applicable consumer law.
6. Prices and Currency
Product prices will be displayed on xsvzp.shop.
The applicable currency and final amount payable will be displayed during checkout before you submit your order.
Depending on your payment method, card issuer, bank or payment provider, currency conversion may be performed independently by that provider.
Where currency conversion is performed by an independent provider, exchange rates or conversion charges may be determined by that provider and not by FAN SEN HAIR SALON LTD.
7. Taxes and Other Charges
Depending on the order and delivery destination, the total amount may include applicable:
- VAT;
- Sales or consumption taxes;
- Shipping charges;
- Customs duties;
- Import taxes; or
- Other legally applicable charges.
Where reasonably possible, charges collected directly by us will be displayed during checkout before the order is submitted.
For international shipments, additional taxes, duties or customs charges may be imposed independently by authorities in the destination country.
Where such charges are not collected during checkout, responsibility for them will be determined in accordance with applicable law and our Shipping & Delivery Policy.
8. Payment Security
We take reasonable measures to protect payment-related transactions.
Our online store may use Shopify and independent payment providers that maintain their own technical and organizational security measures.
Depending on the payment method, sensitive payment information may be processed directly by the relevant payment provider rather than stored by us.
Customers should never send us:
- Online banking passwords;
- Complete account login credentials;
- Payment account passwords;
- One-time security codes; or
- Other confidential authentication credentials
by email or other unsecured communication.
9. Fraud Prevention and Verification
To protect customers and our business, transactions may be subject to fraud-prevention and security checks.
We or our service providers may review information associated with an order where reasonably necessary to:
- Verify the transaction;
- Confirm payment authorization;
- Detect unauthorized activity;
- Prevent fraud;
- Protect customer accounts; or
- Comply with applicable legal requirements.
Where reasonably necessary, an order may be temporarily held while verification is completed.
We reserve the right to refuse or cancel transactions reasonably suspected to be fraudulent, unauthorized or unlawful.
10. Failed or Declined Payments
A payment may fail or be declined for reasons including:
- Incorrect payment details;
- Insufficient funds;
- Payment provider restrictions;
- Bank security controls;
- Expired payment credentials;
- Billing information mismatch;
- Transaction limits;
- Fraud-prevention controls; or
- Technical problems.
If your payment is declined, please verify the information entered during checkout or contact your bank or payment provider.
Where available, you may also try another payment method displayed during checkout.
11. Duplicate or Incorrect Charges
If you believe that you have been charged incorrectly or more than once for the same order, please contact us promptly.
Email: support@xsvzp.shop
Please provide:
- Your full name;
- Order number;
- Email address used for the order;
- Transaction date;
- Amount concerned; and
- A description of the issue.
Please do not send complete payment card numbers, passwords, PINs or security codes by email.
We will review the available transaction information and provide appropriate assistance.
12. Order Changes and Cancellations
If you wish to change or cancel an order, please contact us as soon as possible.
Email: support@xsvzp.shop
We will make reasonable efforts to assist you.
However, once an order has entered processing or has been dispatched, ordinary cancellation may no longer be possible.
Any mandatory statutory cancellation or withdrawal rights remain unaffected.
13. Refunds
Refund eligibility is governed by our Return and Refund Policy and applicable consumer law.
Where a refund is approved, it will normally be processed using the original payment method where possible, unless another method is agreed or required by applicable law.
The time required for a refund to appear in your account may depend on:
- Your bank;
- Card issuer;
- Payment provider;
- Payment method; and
- Financial processing times.
Under our voluntary return policy, approved refunds are normally processed within the timeframe stated in our Return and Refund Policy.
We do not charge customers a separate refund processing fee.
14. Refund Processing Delays
After we process a refund, your bank, card issuer or payment provider may require additional time before the funds appear in your account.
Such external processing times are generally outside our direct control.
If we have confirmed that a refund has been processed but you have not received it after a reasonable processing period, please contact us:
Email: support@xsvzp.shop
Please include your order number and the email address used when placing the order so that we can review the available transaction information.
15. Cancelled Orders
If an order is cancelled after payment has already been successfully collected, any refund due will be handled in accordance with our Return and Refund Policy and applicable law.
Processing time may vary depending on the payment method and payment provider.
16. Payment Provider Terms
Independent payment providers may have their own:
- Terms of service;
- Privacy policies;
- Security requirements;
- Transaction limits;
- Verification procedures;
- Currency conversion rules; and
- Processing times.
Use of a particular payment service may therefore also be subject to the applicable provider's terms.
Nothing in this section reduces any mandatory consumer rights you may have against us.
17. Payment Data and Privacy
Personal information processed in connection with payments is handled in accordance with our Privacy Policy and applicable data protection law.
Depending on the payment method, payment providers may act as independent data controllers for information processed through their systems.
For further information regarding how we process personal information, please review our Privacy Policy.
18. Customer Responsibilities
When making a payment, customers are responsible for:
- Providing accurate billing information;
- Selecting an available payment method;
- Ensuring they are authorized to use the selected payment method;
- Reviewing the final order total before submitting the order;
- Keeping payment credentials secure; and
- Contacting us promptly if they identify an incorrect or unauthorized transaction relating to an order.
Customers must not knowingly submit fraudulent, stolen, false or unauthorized payment information.
19. Consumer Rights
Nothing in this Payment Policy is intended to exclude, restrict or waive any mandatory rights available to consumers under applicable law.
Where mandatory applicable law provides greater protection than this Payment Policy, the mandatory legal requirements will apply.
Our Payment Policy should be read together with our:
- Terms of Service;
- Return and Refund Policy;
- Shipping & Delivery Policy; and
- Privacy Policy.
20. Changes to This Payment Policy
We may update this Payment Policy from time to time to reflect changes in:
- Available payment methods;
- Payment providers;
- Shopify services;
- Security requirements;
- Applicable laws or regulations;
- Our checkout process; or
- Our business operations.
The latest version will be published on xsvzp.shop with an updated revision date.
Changes will not remove rights that have already arisen under an accepted order where doing so would be prohibited by applicable law.
21. Company and Contact Information
If you have questions regarding payments, charges, refunds, payment verification or another payment-related matter, please contact:
FAN SEN HAIR SALON LTD
Company Number: 16551801
Registered Address:
27 GREEK STREET
LONDON
ENGLAND
W1D 5DF
UNITED KINGDOM
Website: xsvzp.shop
Email: support@xsvzp.shop
Telephone: +44 28 1158 0814
When contacting us regarding an existing transaction, please include your order number and the email address used when placing the order.