Company Profile

Last Updated: October 5, 2026

Welcome to xsvzp.shop.

xsvzp.shop is an online store operated by FAN SEN HAIR SALON LTD, a private company limited by shares registered in England and Wales.

Our aim is to provide customers with a clear and straightforward online shopping experience. Through our online store, customers can browse available products, review product information, place orders, view available payment and delivery options, and contact us for customer service assistance.

We believe that clear product information, transparent store policies, accessible customer support and consistent order handling are important parts of the online shopping process.

Our Company

The company operating this online store is:

Company Name: FAN SEN HAIR SALON LTD
Company Number: 16551801
Legal Form: Private Company Limited by Shares
Registered Office Jurisdiction: England and Wales
Date of Incorporation: 30 June 2025

Registered Address:
27 GREEK STREET
LONDON
ENGLAND
W1D 5DF
UNITED KINGDOM

Website: xsvzp.shop
Email: support@xsvzp.shop

The address above is the registered office of FAN SEN HAIR SALON LTD.

The registered office is not automatically the return address for products. Customers wishing to return a product should contact us and follow the applicable return instructions before sending a product back.

Our Online Store

At xsvzp.shop, we aim to make the online purchasing process straightforward and transparent.

Depending on the products and services currently available, our online store may provide customers with access to:

  • Product descriptions and information;
  • Product pricing and availability;
  • Online ordering and checkout;
  • Payment methods available during checkout;
  • Shipping and delivery information;
  • Order tracking where available;
  • Returns and refunds;
  • Customer support; and
  • Store policies and legal information.

Available products, prices, payment methods, shipping options and delivery availability may vary depending on factors such as product availability, customer location, delivery destination and the options displayed during checkout.

The information and options displayed for the applicable order during checkout should be reviewed before an order is submitted.

Product Information

We aim to provide clear and accurate information about products offered through our online store.

Product pages may contain information such as:

  • Product name;
  • Product description;
  • Product images;
  • Specifications where applicable;
  • Available variants;
  • Price; and
  • Availability.

We make reasonable efforts to keep this information current.

However, minor differences may occur because of factors such as screen settings, lighting, reasonable manufacturing updates or packaging changes.

Where an error materially affects an existing order, we will take reasonable steps to address the matter in accordance with applicable law.

Prices and Payment

Product prices are displayed on our website.

The final amount payable for an order will be displayed during checkout before the order is submitted.

Available payment methods are those displayed and available during checkout for the applicable order.

Payment methods may vary depending on factors such as:

  • Customer location;
  • Billing country;
  • Delivery destination;
  • Currency;
  • Order value;
  • Product; or
  • Payment provider.

We do not represent that every payment method will be available for every customer, destination or order.

For further information, please review our Payment Policy.

Our Commitment to Customers

We aim to provide clear information throughout the purchasing process.

Our approach includes:

  • Providing clear product information;
  • Displaying applicable prices before an order is submitted;
  • Providing shipping and delivery information;
  • Providing accessible customer support;
  • Maintaining transparent return and refund procedures;
  • Handling personal information in accordance with our Privacy Policy; and
  • Respecting mandatory consumer rights under applicable law.

If a customer experiences a problem with an order, they may contact us so that we can review the circumstances and provide appropriate assistance.

Orders and Customer Service

Customers can place orders directly through xsvzp.shop where products and delivery options are available.

After an order is submitted, customers may receive an order confirmation.

Where tracking is available for the applicable shipment, tracking information may also be provided after dispatch.

If you need assistance concerning:

  • A product;
  • An existing order;
  • Payment;
  • Shipping;
  • Delivery;
  • Tracking;
  • A damaged or defective product;
  • An incorrect or missing product;
  • A return;
  • An exchange;
  • A refund; or
  • Another customer service matter,

please contact:

Email: support@xsvzp.shop

When contacting us about an existing order, please include your order number and the email address used when placing the order where applicable.

Shipping and Delivery

We aim to process orders according to the timeframes stated in our Shipping & Delivery Policy.

Orders are generally processed within approximately 1–2 business days.

After dispatch, standard delivery generally takes approximately 5–7 business days.

The typical overall estimated timeframe is therefore approximately 6–9 business days.

These timeframes are estimates and are not guaranteed delivery dates.

Actual delivery times may vary depending on factors such as:

  • Delivery destination;
  • Carrier operations;
  • Customs procedures where applicable;
  • Public holidays;
  • Severe weather;
  • Transportation disruptions;
  • Incorrect or incomplete delivery information; or
  • Other circumstances affecting delivery.

Shipping availability, shipping charges and available delivery options depend on the applicable destination and the options available for the order.

For complete information, please review our Shipping & Delivery Policy.

Returns and Refunds

We want customers to have clear information about their options if they need to return a product.

We offer a voluntary 30-day return period for eligible products, subject to the conditions described in our Return and Refund Policy.

Mandatory statutory cancellation, withdrawal, conformity and other consumer protection rights remain unaffected.

Eligible consumers may also have statutory withdrawal rights under applicable law.

For eligible consumers in the European Union or European Economic Area, eligible distance purchases generally have a 14-day statutory withdrawal period, subject to applicable legal conditions and exceptions.

Before returning a product, customers should contact:

Email: support@xsvzp.shop

The applicable return instructions and return address will be provided where appropriate.

The registered office of FAN SEN HAIR SALON LTD is not automatically the return address for products.

Please do not send a product to our registered office unless that address has been expressly confirmed in the applicable return instructions.

For complete information concerning returns and refunds, please review our Return and Refund Policy.

Privacy and Data Protection

We recognize the importance of handling customer personal information appropriately.

Depending on the circumstances, personal information may be processed where reasonably necessary to:

  • Process and fulfil orders;
  • Process or arrange payments;
  • Arrange delivery;
  • Provide customer support;
  • Process returns and refunds;
  • Maintain website security;
  • Prevent fraud; and
  • Comply with applicable legal obligations.

Further information about how personal information may be collected, used, stored, disclosed and protected is available in our Privacy Policy.

Transparent Store Policies

We provide dedicated policies covering important aspects of shopping through our online store, including:

  • Return and Refund Policy;
  • Privacy Policy;
  • Terms of Service;
  • Shipping & Delivery Policy;
  • Payment Policy;
  • Contact Information;
  • Legal Notice; and
  • Frequently Asked Questions (FAQ).

Customers are encouraged to review the policies relevant to their purchase before submitting an order.

Third-Party Brands and Products

Products offered through our online store may include products identified by third-party brand names, trademarks or manufacturer names where applicable.

References to a third-party brand, manufacturer, trademark or product do not by themselves mean that FAN SEN HAIR SALON LTD is the manufacturer, official distributor, authorized dealer, certified partner or exclusive retailer of that brand.

We do not represent a commercial relationship, authorization, certification or endorsement unless such a relationship actually exists and is appropriately stated.

Third-party trademarks and other intellectual property remain the property of their respective rights holders.

Our Goal

Our goal is to provide a straightforward online shopping experience supported by clear information and accessible customer service.

We aim to maintain and improve our online store, customer support, order handling and website experience.

Customer questions or feedback may be sent to:

Email: support@xsvzp.shop

Contact Us

If you have questions about our company, products, orders or services, please contact:

FAN SEN HAIR SALON LTD

Company Number: 16551801

Registered Address:
27 GREEK STREET
LONDON
ENGLAND
W1D 5DF
UNITED KINGDOM

Website: xsvzp.shop
Email: support@xsvzp.shop
Telephone: +44 28 1158 0814

Registered Address Notice: The address above is the registered office of FAN SEN HAIR SALON LTD. It is not automatically the address for product returns. Please contact support@xsvzp.shop and follow the applicable return instructions before sending a product back.