Company Profile

Last Updated: September 17, 2026

About Us

Welcome to xsvzp.shop.

xsvzp.shop is an online store operated by FAN SEN HAIR SALON LTD, a private company limited by shares registered in England and Wales.

We are committed to providing customers with a clear, convenient, and reliable online shopping experience. Through our online store, customers can browse available products, review product information, place orders, arrange delivery, and contact our customer service team for assistance.

We believe that clear product information, transparent store policies, accessible customer support, and reliable order handling are important parts of a positive online shopping experience.

Our Company

The company operating this online store is:

Company Name: FAN SEN HAIR SALON LTD
Company Number: 16551801
Legal Form: Private Company Limited by Shares
Registered Office Jurisdiction: England and Wales
Date of Incorporation: June 30, 2025

Registered Address:
27 GREEK STREET
LONDON
ENGLAND
W1D 5DF
UNITED KINGDOM

Website: xsvzp.shop
Email: support@xsvzp.shop
Telephone: +44 28 1158 0814

Our Online Store

At xsvzp.shop, we aim to make online shopping straightforward and transparent.

Our online store provides customers with access to:

  • Product descriptions and information;
  • Product pricing and availability;
  • Online ordering and checkout;
  • Payment options available during checkout;
  • Shipping and delivery information;
  • Order tracking where available;
  • Returns and refunds;
  • Customer support; and
  • Store policies and legal information.

Available products, prices, payment methods, and delivery options are displayed on our website and may vary depending on availability and the customer's location.

Our Commitment to Customers

We aim to provide customers with clear and accurate information throughout the purchasing process.

Our approach includes:

  • Providing clear product information;
  • Displaying applicable prices before checkout;
  • Providing shipping and delivery information;
  • Offering accessible customer support;
  • Maintaining transparent return and refund procedures;
  • Protecting customer personal information in accordance with our Privacy Policy; and
  • Respecting mandatory consumer rights under applicable law.

If a customer experiences a problem with an order, we encourage them to contact us so that we can review the matter and provide appropriate assistance.

Orders and Customer Service

Customers can place orders directly through xsvzp.shop.

After an order is placed, customers may receive an order confirmation and, where available, shipping and tracking information.

If you need assistance concerning:

  • A product;
  • An existing order;
  • Payment;
  • Shipping;
  • Delivery;
  • Tracking;
  • A damaged or incorrect product;
  • A return;
  • An exchange;
  • A refund; or
  • Another customer service matter,

please contact our customer service team.

Email: support@xsvzp.shop
Telephone: +44 28 1158 0814

When contacting us about an existing order, please include your order number and the email address used when placing the order.

Shipping and Delivery

We aim to process and dispatch eligible orders within the timeframes stated in our Shipping and Delivery Policy.

Orders are generally processed within 1–2 business days.

After dispatch, estimated delivery is generally 5–7 business days, although actual delivery times may vary depending on the destination, carrier, customs processing, public holidays, transportation conditions, and other logistical circumstances.

Customers can review our Shipping and Delivery Policy for further information.

Returns and Refunds

We want customers to understand their options if they need to return a product.

We offer a 30-day voluntary return period for eligible products, subject to the conditions described in our Return and Refund Policy.

Mandatory statutory cancellation, withdrawal, warranty, and consumer protection rights remain unaffected.

Customers should contact us before returning a product so that we can provide the appropriate return instructions.

Email: support@xsvzp.shop
Telephone: +44 28 1158 0814

Privacy and Data Protection

We recognize the importance of protecting customer personal information.

Personal information may be processed where necessary to:

  • Process and fulfil orders;
  • Arrange payments;
  • Deliver products;
  • Provide customer support;
  • Process returns and refunds;
  • Maintain website security;
  • Prevent fraud; and
  • Comply with applicable legal obligations.

Further information about how personal information is collected, used, stored, and protected is available in our Privacy Policy.

Transparent Store Policies

We provide dedicated policies covering important aspects of shopping with us, including:

  • Return and Refund Policy;
  • Privacy Policy;
  • Terms of Service;
  • Shipping and Delivery Policy;
  • Payment Policy;
  • Contact Information;
  • Legal Notice; and
  • Frequently Asked Questions (FAQ).

We encourage customers to review the relevant policies before placing an order.

Our Goal

Our goal is to provide a straightforward online shopping experience supported by clear information and accessible customer service.

We aim to continuously improve our store, customer support, order fulfilment processes, and website experience.

Customer questions and feedback are welcome and can be sent to support@xsvzp.shop.

Contact Us

If you have questions about our company, products, orders, or services, please contact:

FAN SEN HAIR SALON LTD

Company Number: 16551801

Registered Address:
27 GREEK STREET
LONDON
ENGLAND
W1D 5DF
UNITED KINGDOM

Website: xsvzp.shop
Email: support@xsvzp.shop
Telephone: +44 28 1158 0814